Your partner for
product solutions

Customer service is a critical component of any successful business, and IPS is committed to providing the highest level of customer service on behalf of our clients. Building brand loyalty requires more than just delivering quality products or services. It requires a commitment to exceptional customer service, tech support, and a focus on building strong relationships with customers. With a friendly and knowledgeable US-based customer service team, IPS ensures that each customer interaction is a positive and rewarding experience.

IPS's customer service team is trained to provide personalized and responsive tech support to clients and their customers. Whether it's answering questions, resolving issues, or providing guidance, the team is always ready to go above and beyond to ensure customer satisfaction. This level of service helps to build trust and loyalty with customers, strengthening the overall brand and driving repeat business.

In addition to providing exceptional customer service, IPS also utilizes advanced customer relationship management (CRM) software to track customer interactions and gather valuable insights into customer behavior and preferences. This allows IPS to provide targeted marketing and promotional materials that resonate with customers and further strengthen brand loyalty.

In today's highly competitive business landscape, standing out from the crowd is essential for success. Effective branding can help businesses establish a strong identity, connect with their target audience, and ultimately, drive revenue growth.

To achieve this, businesses need to have compelling visual and written content that resonates with their target audience. IPS understands this and offers expertly crafted native English copy and visually stunning images to help businesses make their products stand out.

Whether it's website development, product photography, copywriting product descriptions, or creating social media content, IPS ensures that the content is not only informative but also compelling and on-brand.

Let us streamline your returns process, recovering costs, and freeing you to focus on the next big thing!

Returns management is an essential yet often overlooked aspect of the ecommerce business. It can be a complex and time-consuming process that requires careful coordination and management. IPS understands this and offers a range of returns management services to help businesses streamline their returns process and recover costs.

Our returns management services are designed to be flexible and customizable to suit the specific needs of each client. Whether businesses need to process returns for a few products or thousands, IPS can provide the expertise and support needed to manage the entire process efficiently. IPS's returns management services include everything from returns processing and sorting to inventory management and restocking.

IPS also provides rework services where a minor fix can help you recover sunk costs in a defective product.

At IPS, we understand that product defects can be a major headache for businesses. No matter how careful you are, there are times when things go wrong. We offer product rework and refurbishment services, in the United States, to help get your flawed products back to being as good as new.

IPS's rework and repair services are flexible and customizable to suit the specific needs of each client’s situation. Our team of experts can address a wide range of issues, from minor cosmetic defects to functional problems. Our process begins with a comprehensive evaluation of the product to determine the extent of the issues and the necessary repairs. IPS then provides a detailed estimate of the repair costs and timelines, so businesses can make informed decisions about their products. Once businesses approve the repairs, IPS's team of experts gets to work, using state-of-the-art tools and techniques to replace defective components and restore the products to their original condition.

By using IPS's rework and repair services, you can avoid discarding a defective product run or the costly and time-consuming process of shipping products back overseas. IPS's team of experts can provide fast and efficient repairs, minimizing downtime and recovering costs.

IPS offers expert ecommerce listing creation services that can help businesses enhance their online presence and increase their sales through search engine optimization (SEO). Our team of native English-speaking copywriters creates compelling product descriptions and titles that grab customers' attention, accurately represent the product, and are optimized for relevant keywords.

In addition to SEO-focused copywriting, IPS also creates high-quality product images and videos that showcase the product in the best possible way. We understand that customers are more likely to purchase a product when they can see what it looks like. We aim to create imagery that tells the product’s story, almost making the online shopper feel like they’re seeing the product in person.

Our ecommerce listing creation services are perfect for businesses looking to improve their product listings on platforms such as Amazon's marketplace or their own website. We carefully craft a cohesive message from SEO-focused copywriting to professional product photography, renders and informative graphics that can also be used in Amazon A+ Content.

At IPS, we understand that inventory management is crucial for any business. That's why we offer comprehensive warehousing and logistics services from our strategically located warehouse in Las Vegas, Nevada. Using state-of-the-art warehouse and logistics technology, IPS can efficiently handle and transport your goods, and our proprietary management systems track your inventory with visibility throughout the process, helping avoid costly surprises. Our experienced warehousing team offers a range of value-added services, including pick and pack, labeling, kitting, and assembly, to help businesses optimize their inventory and streamline their supply chain operations.

For international clients, we offer in-country support to help ensure shipments are processed quickly and efficiently. With IPS as a partner, international businesses can gain a competitive edge in the US market and expand their reach with confidence.

For small businesses, logistics and warehousing can be an overwhelming aspect of product distribution. Without the institutional knowledge of larger companies, it can be difficult to navigate the complexities of supply chain management. That's where IPS comes in – we provide the expertise and experience to help new businesses streamline their operations and succeed in a competitive market.

At IPS, our expert designers are at the forefront of emerging design trends and well-versed in industry leader styles. They harness their expertise to craft captivating packaging that not only catches the eye but forges a strong connection with your target market.

But it doesn't stop there. We go the extra mile by offering native English copywriting services, infusing an additional layer of professionalism into your packaging. With carefully crafted messaging, we ensure your brand's story is compellingly conveyed to leave a lasting impression on consumers.

Investing in high-quality packaging design pays off in numerous ways. It sets your products apart from the competition, grabs attention on the shelves, and resonates with your customers' desires. By presenting your brand in the best light possible, you foster brand loyalty, generate trust, and boost customer satisfaction.

With IPS managing your packaging design, you unlock the potential to make a memorable impact, create meaningful connections, and drive long-term business success. Elevate your brand with our unrivaled design excellence today!

Sometimes, businesses require additional labor-intensive services to ensure their products are ready for retail sale. For instance, some companies may need their products arranged into point-of-sale displays before delivering to a retailer, while others may want to offer multi-packs that need to be kitted from single units received at the warehouse. IPS offers these types of kitting and Assembly services at our United States facilities.

Our team can assemble kits, assist with packaging replacement, apply labels, complete stickering, perform packaging updates, and even swap packaging. Additionally, we provide product display build-out services to make your product stand out on the shelf. IPS will take care of all the finishing touches to ensure your products are retail-ready.

Whether it's assembling a multi-pack from individual units or arranging a point-of-sale display, IPS has the expertise to handle your project.

IPS offers a full suite of business and legal services to help entrepreneurs and businesses establish, grow and protect their brands. Our team of experienced attorneys and business experts can assist with trademark registration, business formations, and tax services. We understand that navigating the legal and regulatory landscape can be daunting, especially for foreign entities looking to expand into the US market. That's why we offer support with registrations and compliance for foreign businesses as well.

Our trademark registration services cover all aspects of the trademark registration process, including conducting comprehensive searches, preparing and filing applications, and managing the entire process from start to finish. We work with our clients to ensure that their trademarks are properly protected, and provide ongoing support to monitor and enforce their trademark rights.

IPS also ensures our clients are set up for success. We can assist with business formations, including the formation of corporations, limited liability companies (LLCs), partnerships, and other business entities. We will help you choose the right structure for your business and ensure that all necessary legal requirements are met.